Artificial Intelligence (AI) is revolutionizing every industry, and retail is no exception. The latest breakthrough in AI for retail is conversational AI, which includes chatbots and virtual assistants that can engage with customers in natural language conversations. Among these conversational AI technologies is ChatGPT, an advanced language model developed by OpenAI. In this article, we'll explore what ChatGPT is and how it will impact retail.
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We give business and technology leaders guidance on how to navigate today’s ever-changing demands in digital commerce.
Consumers are gravitating more towards conveniences and innovations designed, seemingly, just for them alone. Buyers want access to their retailer and their purchased goods right away.
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